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What is SuperOffice Customer Service?

With SuperOffice Customer Service all kinds of requests from customers or colleagues can be answered, 24 hours a day, 365 days a year, either the inquiries are made by telephone, email, web form or fax. This module makes it easy to manage complaint management, service and quotation requests. SuperOffice Customer Service is ideal for Client Contact Centers, Service Desks and Call Centers.

Product presentation

Your benefits

Ticket / Request Management

Multi-Channel communications

A complete 360 ° view of customer information in one place

FAQ & knowledgebase

Self-Service Customer Center

Reports & Business Decision Support

Automated reply templates

Escalation & alerts

Customization

Remote Access

Choose, Cloud, Rent or Buy



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