Customer behavior in the lease industry is changing rapidly and competition is continuing to grow. Everything is compared to the competitor, forcing companies to use low margins. It is important that you distinguish yourself as a leasing company / lease broker by optimizing your processes. Recent research has shown that the customer is less loyal and sensitive to reviews about your company. It is time to adjust your customer approach to this, to put the customer first and to follow the customer. Almost the entire sales process is now on the internet, which is why it is important that everything is well organized online. With our CRM lease solution we integrate your website, back-office system and automate your work processes. This ensures that you can generate more quality leads with less effort and that no existing customers are lost. With the SuperOffice solution you also meet all requirements regarding the GDPR.
Lead and quotation automation
Chat function for optimal communication
Web forms to obtain leads
Marketing module with track / trace
Integrations with back-office systems
Customer Service for after sales processes
Work process automation
Today you can not only distinguish yourself in the sales process, but your company is also rated based on your after-sales activities. With SuperOffice Customer Service you can optimize the ordering, order, delivery and after-sales processes so that no contact moment is lost.
Surprise the customer before it surprises you!
Based on our many years of experience in the industry, we have developed a basic solution for leasing companies and lease brokers that we can easily adapt to your specific business needs. After an initial assesment, we determine which data is important to your company and which processes you wish to automate.
After your approval on the proposed solution, a tailor-made training for the employees will follow. During the entire implementation process, we require minimal effort from the employees and unburden your organization.
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Below you will find the experiences of some customers.